Privacy Policy

Effective date: November 13, 2026  |  Last updated: November 13, 2026

Red Roofing & Gutters ("Red Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit redroofing.org (the "Site"), request an estimate or inspection, call or text us, or otherwise interact with our roofing, gutter, siding, and exterior services, and how we use, share, and protect that information.

By using the Site or submitting your information to us, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information you give us

When you fill out a contact, estimate, inspection, or financing form, call us, text us, email us, or sign up for our newsletter, we may collect:

• Your name, phone number, email address, and mailing or property address
• Details about your property and project (roof type, damage, gutter or siding needs, preferred appointment times)
• Photos, documents, or insurance claim information you choose to share with us
• Real estate transaction details if you request a real estate roof inspection
• Any other information you include in messages, reviews, or conversations with our team

Information collected automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address, browser type, device type, and operating system
• Pages viewed, time on page, links clicked, and the site or ad that referred you
• Approximate location (city/region) derived from your IP address
• Actions such as clicking a phone number or submitting a form

Information from others

We may receive information about you from insurance carriers or adjusters (when you ask us to work with them), real estate agents, referral partners, lead or advertising platforms, and review sites such as Google.

2. How We Use Information

We use the information we collect to:

• Respond to your requests and schedule inspections, estimates, and appointments
• Prepare proposals, perform roofing, gutter, siding, and related work, and provide warranty service
• Communicate with you by phone, text message, and email about your project
• Assist with documentation for insurance claims when you request it
• Connect you with third-party financing providers if you ask about financing
• Send newsletters, seasonal maintenance tips, and offers (you can opt out at any time)
• Understand how visitors use the Site so we can improve it
• Prevent fraud, protect our business, and comply with legal obligations

3. Text Messages & Calls

If you provide your mobile number and opt in, you agree that Red Roofing & Gutters may contact you by call or text message about your inquiry, appointments, project updates, and service reminders. Message frequency varies. Message and data rates may apply. Consent to receive messages is not a condition of purchase.

• Reply STOP to any text message to opt out. Reply HELP for help, or contact us using the information below.
• Carriers are not liable for delayed or undelivered messages.
• We do not sell, rent, or share your mobile phone number or text messaging opt-in data with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers (for example, our phone and texting platform) only as needed to deliver messages to you.

Calls to or from our office may be recorded for quality and training purposes.

4. How We Share Information

We do not sell your personal information. We share information only as described below:

• Service providers: companies that help us run our business, such as website hosting, form processing, scheduling, phone and text platforms, email marketing, analytics, and payment processing. They may use your information only to perform services for us.
• Manufacturers and suppliers: to register product warranties and order materials for your project.
• Insurance carriers and adjusters: only when you ask us to provide documentation for your claim.
• Financing partners: only when you ask about or apply for financing. Their own privacy policies govern how they use your information.
• Subcontractors: crews or trade partners who help complete work at your property.
• Legal and safety: when required by law, subpoena, or court order, or to protect the rights, property, or safety of Red Roofing & Gutters, our customers, or others.
• Business transfers: in connection with a merger, sale, or transfer of all or part of our business.

5. Cookies & Analytics

The Site uses cookies and similar technologies to make the Site work, remember your preferences, and understand how visitors use it.

We use Google Analytics to measure Site traffic and activity such as page views, phone-number clicks, and form submissions. Google Analytics uses cookies to collect information about your use of the Site, which is processed by Google. You can learn how Google uses data at How Google uses information from sites that use its services, and you can opt out with the Google Analytics Opt-out Browser Add-on.

We may also use advertising cookies or tags from platforms such as Google or Meta to measure our ads and show relevant ads to people who have visited the Site. You can manage ad personalization at Google Ad Settings and through your social media account settings.

Most browsers let you block or delete cookies. If you do, some parts of the Site may not work as intended. Our Site does not currently respond to "Do Not Track" browser signals.

6. Third-Party Services & Links

The Site includes content and tools provided by third parties, such as embedded Google reviews, maps, videos, Google Forms (used for some inspection requests), and links to financing providers and social media pages. These third parties may collect information about you under their own privacy policies, which we do not control. We encourage you to review their policies before submitting information to them.

7. Email & Newsletter

If you subscribe to our newsletter or become a customer, we may send you emails about seasonal maintenance, storm preparation, and promotions. Every marketing email includes an unsubscribe link. Even if you unsubscribe from marketing, we may still send messages about your active project, invoices, or warranty.

8. Data Retention

We keep personal information as long as needed to provide our services, honor warranties (which can last many years), maintain business and tax records, resolve disputes, and meet legal requirements. When information is no longer needed, we delete or anonymize it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted (HTTPS) connections on the Site. However, no website, transmission, or storage system is 100% secure, and we cannot guarantee absolute security. Please do not send sensitive financial information, such as full bank account or card numbers, through our contact forms or by email.

10. Your Choices & Rights

You may ask us to:

• Tell you what personal information we have about you
• Correct information that is inaccurate
• Delete your information, subject to records we must keep for warranty, legal, or tax purposes
• Stop sending you marketing emails or text messages

Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the information below. We may need to verify your identity before responding, and we will respond within the time required by applicable law.

11. Children's Privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes may also be posted on the Site. Your continued use of the Site after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

See also our Terms and Conditions.